Terms of Service

Last Updated and Effective: June 10, 2026. These Terms supersede and replace all prior terms of service of Musk de Lumière, including the version dated August 16, 2025.

Welcome to Musk de Lumière. We are a fragrance house, and these are the terms of our hospitality — most of it is common sense, all of it matters.

1. Agreement to These Terms; The Parties

1.1 These Terms of Service (these "Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Musk of Noor LLC, a New Jersey limited liability company doing business as Musk de Lumière ("Musk de Lumière," the "Company," "we," "us," or "our").

1.2 These Terms govern your access to and use of the Company's website at muskdelumiere.com, together with all related content, features, tools, products, and services we operate (collectively, the "Services"), and all purchases of our products ("Products").

1.3 By accessing or using the Services, or by placing an order, you agree to be bound by these Terms and by our Shipping & Delivery Policy, our Return, Exchange & Refund Policy, and our Privacy Policy, each of which is incorporated into these Terms by reference. If you do not agree, you must not access or use the Services.

2. Eligibility; Accounts

2.1 You must be at least eighteen (18) years of age, or the age of majority in your jurisdiction, and capable of forming a binding contract, to use the Services or purchase Products. By placing an order, you represent that you satisfy these requirements and that all information you provide is true, current, and complete.

2.2 If you create an account, you are responsible for safeguarding your credentials and for all activity occurring under your account. You agree to notify us promptly of any unauthorized use. The Company is not responsible for losses arising from your failure to maintain the confidentiality of your credentials. We may suspend or terminate accounts that violate these Terms.

3. Originality of the House; No Affiliation

3.1 Musk de Lumière is an independent American fragrance house. Every composition we sell — including the L'Arbre de Vie collection — is an original work, composed in-house by our perfumer and handcrafted in small batches in the United States.

3.2 The Company is not affiliated with, endorsed by, connected to, or sponsored by any other fragrance house, designer, or brand. Any third-party names or marks that may incidentally appear within the Services (for example, in customer-submitted reviews) belong to their respective owners, and their appearance implies no association of any kind.

4. Our Products; Artisanal Variation

4.1 As with all artisanal goods, minor variations in color, tone, and character may occur between batches; these are marks of the craft, not defects.

4.2 Scent is experienced subjectively and evolves with skin chemistry, climate, application, and time. Fragrance notes, pyramids, and descriptions published within the Services are artistic guidance, not warranties of a particular sensory result, longevity, or projection on any individual wearer.

4.3 We may refine packaging, presentation, and formulations over time without notice. Product imagery is illustrative, and colors may render differently across screens.

5. Product Safety; Intended Use

5.1 Our Products are alcohol-based fine fragrances. They are flammable. Keep them away from heat, sparks, open flame, and prolonged direct sunlight, and store them upright at room temperature.

5.2 Products are intended for external, cosmetic use only. Do not ingest. Avoid contact with eyes and with broken or irritated skin. Keep out of reach of children and pets. As with any cosmetic, we recommend a patch test before first use; discontinue use immediately if irritation occurs and consult a physician if irritation persists. Fragrance is a personal experience, and individual sensitivities and reactions vary; by purchasing or using our Products, you acknowledge and accept this inherent variability.

5.3 You agree to use, store, and transport our Products only as directed and in accordance with all applicable laws, including transportation regulations governing flammable liquids.

5.4 California Proposition 65 Notice: WARNING: Products sold by the Company can expose you to chemicals including beta-myrcene and estragole, which are known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

6. Orders; Acceptance; Pricing; Payment

6.1 All orders constitute offers to purchase and are subject to acceptance by the Company. An order confirmation acknowledges receipt of your offer; acceptance occurs upon dispatch of the Products. We reserve the right, at our sole discretion, to refuse, limit, or cancel any order in whole or in part — including orders that appear to be placed by unauthorized resellers, dealers, or automated tools; that exceed reasonable personal quantities; or that are flagged by our fraud-prevention systems — and to limit or close accounts associated with such activity.

6.2 All prices are stated in U.S. dollars and are subject to change at any time without notice; changes do not affect orders already accepted. You are responsible for applicable sales and use taxes, which are calculated at checkout.

6.3 In the event of an obvious pricing, typographical, or descriptive error, we may cancel the affected order and issue a full refund, even after an order confirmation has been sent.

6.4 Payments are processed by reputable, PCI-compliant third-party payment processors, including Shopify Payments. We do not store your full payment-card details on our servers. By providing a payment method, you represent that you are authorized to use it and authorize us (through our processors) to charge it for your order, including applicable taxes.

7. Promotions; Discount Codes

7.1 Promotional codes and offers are for personal, non-commercial use; hold no cash value; cannot be combined unless expressly stated; cannot be applied retroactively; and may be modified or withdrawn at any time. We reserve the right to cancel orders that exploit pricing or promotional errors and to revoke credits or benefits obtained through abuse.

8. Shipping; Title; Risk of Loss

8.1 Shipping is governed by our Shipping & Delivery Policy. In summary: we ship by ground carriage within the contiguous United States, as federal hazardous-materials regulations require for fine fragrance; expedited or air service is not available; and shipping is complimentary on all Site orders.

8.2 Title to Products and risk of loss pass to you upon our tender of the shipment to the carrier, and the carrier's delivery confirmation constitutes conclusive proof of delivery, all as further described in the Shipping & Delivery Policy.

9. Returns; Refunds

9.1 Returns, exchanges, and refunds are governed by our Return, Exchange & Refund Policy. In summary: unopened Products may be returned within fourteen (14) days of delivery; opened fragrance is a final sale for hygiene and safety reasons, subject to a discretionary one-time satisfaction accommodation; and verified damaged or defective items are replaced or refunded at no cost to you.

10. Subscriptions (Where Offered)

10.1 Where subscription programs are offered, you authorize recurring charges to your designated payment method at the disclosed interval until cancelled in accordance with the Return, Exchange & Refund Policy and any supplemental subscription terms presented at enrollment.

11. Intellectual Property

11.1 The Services and all of their content — including, without limitation, the names Musk de Lumière and L'Arbre de Vie; our fragrance names, including Hayal, Paradis de Bleu, Néroli de Nuit, Rosée Blanche, Chérie Oud, Impériale Oud, Sultanat Oud, and Royale Oud; our original fragrance formulas and compositions; our logos, the Tree of Life design, packaging and trade dress; and all photography, video, text, page layouts, graphics, and designs — are the exclusive property of the Company or its licensors and are protected by copyright, trademark, trade-dress, trade-secret, and other intellectual-property laws.

11.2 No right or license is granted to you under these Terms. Except as expressly permitted in writing by the Company, you may not copy, reproduce, modify, adapt, publicly display, publish, distribute, scrape, frame, or create derivative works from any content within the Services.

11.3 You may not use our names, marks, or trade dress in any product listing, advertisement, metadata, keyword, social-media handle, or domain name without our prior written consent. Unauthorized commercial resale of our Products, and the decanting, dilution, adulteration, relabeling, or rebottling of our Products for sale, is prohibited.

12. Customer Reviews; User Content

12.1 If you submit reviews, photographs, video, questions, or other content to the Services ("User Content"), you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, transferable license to use, reproduce, display, adapt, and distribute that User Content in connection with the Services and our marketing, with or without attribution.

12.2 You represent that your User Content is truthful, is your own, and does not infringe the rights of any third party. User Content reflects the personal opinions of its authors, not the views of the Company. We reserve the right, but assume no obligation, to monitor, moderate, or remove User Content that is unlawful, misleading, infringing, or that could falsely imply affiliation or endorsement.

13. Intellectual-Property Concerns; Notice Procedure

13.1 If you are a rights holder and believe in good faith that any content within the Services infringes your rights or is inaccurate, contact legal@muskdelumiere.com with (a) proof of your rights, (b) the specific URL(s) at issue, and (c) a description of the concern. We will review and, where appropriate, modify or remove the material promptly.

14. Prohibited Conduct

14.1 You agree not to: interfere with the operation or security of the Services; access the Services by automated means, including bots, scrapers, or automated purchasing tools; misrepresent your identity, eligibility, or payment authority; circumvent purchase limits or promotional terms; decant, dilute, adulterate, relabel, or rebottle our Products for sale; tender our Products for air carriage or otherwise violate transport regulations applicable to flammable liquids; or use the Services or Products in violation of any applicable law.

15. Third-Party Platforms; Links

15.1 We may offer Products through third-party marketplaces, including TikTok Shop. Purchases made through such platforms are additionally governed by the platform's terms, payment systems, and return processes, which we do not control, and which control as to those transactions in the event of a conflict with these Terms.

15.2 The Services may contain links to third-party websites or services. Such links are provided for convenience only and imply no endorsement or responsibility.

16. Disclaimer of Warranties

16.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT ANY FRAGRANCE WILL PERFORM IDENTICALLY ON EVERY WEARER, THAT YOUR SUBJECTIVE EXPERIENCE WILL MATCH ANY DESCRIPTION, OR THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

17. Limitation of Liability

17.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, OR LOST DATA, ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.2 THE COMPANY'S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY LIABILITY THAT CANNOT LAWFULLY BE LIMITED.

18. Indemnification

18.1 You agree to indemnify, defend, and hold harmless the Company and its members, managers, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your misuse of the Services or Products, your User Content, your violation of these Terms, or your violation of any law or the rights of any third party.

19. Governing Law

19.1 These Terms, and any dispute or claim arising out of or relating to them, the Services, or the Products, are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws principles, and subject to Section 20.

20. Dispute Resolution; Binding Arbitration; Class Action Waiver

20.1 Please read this Section carefully — it affects your legal rights.

20.2 Informal resolution first. Before initiating any formal proceeding, you and the Company agree to attempt in good faith to resolve any dispute informally by written notice to the other party — for the Company, to legal@muskdelumiere.com or our Parsippany address below. Most concerns are resolved quickly this way. If a dispute is not resolved within thirty (30) days of notice, either party may proceed under this Section.

20.3 Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the Products shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, before a single arbitrator, conducted in Morris County, New Jersey, or remotely at your election. The arbitrator shall have exclusive authority to resolve all disputes, including the interpretation, applicability, and enforceability of this agreement to arbitrate, and may award the same individual relief a court could award. Arbitration fees will be allocated in accordance with the AAA Consumer Arbitration Rules.

20.4 Jury and class waiver. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY — CLASS ACTIONS, CLASS ARBITRATIONS, AND REPRESENTATIVE PROCEEDINGS ARE WAIVED. If the class waiver in this Section is held unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder of this Section shall continue to apply.

20.5 Carve-out; opt-out. Either party may instead bring an individual claim in small-claims court. You may opt out of this arbitration agreement entirely by sending written notice of your decision to our Parsippany address within thirty (30) days of your first purchase. This Section does not apply where prohibited by law.

21. Suspension; Termination

21.1 Consistent with applicable law, we may suspend or terminate your access to the Services, refuse service, cancel orders, or close accounts for violation of these Terms, suspected fraud or abuse, or to protect the Company, our customers, or third parties. Sections of these Terms that by their nature should survive termination — including Sections 11, 12, 16, 17, 18, 19, and 20 — survive.

22. General Provisions

22.1 Changes. We may update these Terms from time to time. The version posted at the time of your order governs that order; continued use of the Services after changes are posted constitutes acceptance of the revised Terms, and we will update the "Last Updated" date above when we make changes.

22.2 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will continue in full force.

22.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

22.4 Assignment. You may not assign these Terms or any rights hereunder without our prior written consent; we may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

22.5 Entire agreement. These Terms, together with the policies incorporated by reference, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements and understandings on that subject. Section headings are for convenience only.

23. Contact

23.1 Musk of Noor LLC d/b/a Musk de Lumière · 2 Cranberry Rd, Suite A-1A, Parsippany, NJ 07054, USA · Tel: (201) 208-2026 · General inquiries: support@muskdelumiere.com · Legal notices: legal@muskdelumiere.com.