Product Guidance
Everything worth knowing before, and after, the bottle arrives.
How to Wear an Eau de Parfum
Apply to warm points of skin: the inner wrists, the base of the throat, behind the ears. Do not rub; rubbing breaks the structure of the scent and shortens its life. Fragrance carries furthest from skin that is moisturized, so apply after, never before, your skincare. For a quieter presence, one spray into the air, walked through.
Concentration
Every chapter of L'Arbre de Vie is an eau de parfum, composed in house. Concentration shapes how a fragrance unfolds: an eau de parfum opens with intent, settles into its heart within the hour, and stays close to the skin for the rest of the day. How long it lasts on you depends on your skin, the season, and the chapter; the oud chapters of Les Racines tend to linger longest.
Sizes
Each fragrance is offered as a 50 ml eau de parfum and a 2.5 ml travel spray. The Discovery Set gathers all eight chapters in 2.5 ml, presented in story order.
The Complimentary Sample
Every full size bottle ships with a 2.5 ml sample of your choosing: select it in your bag before checkout. It is there so the bottle can remain sealed and giftable until you have met the scent on your own skin.
Caring for Your Fragrance
Perfume keeps best in cool, stable shade: a drawer or its coffret, never a sunlit shelf or a steamy bathroom. Kept well, an eau de parfum holds its character for years.
Safety & Sensitivity
Our formulations follow IFRA safety standards. Fragrances are for external use on skin and clothing kept away from eyes; if you have known sensitivities, test on a small area of skin first, and consult the ingredient information on each coffret. Questions about a specific material are always welcome at support@muskdelumiere.com.
Shipping & Returns
Ground shipping is complimentary on all orders within the 48 contiguous United States and the District of Columbia. Returns and exchanges are complimentary within 30 days of delivery on items that are unopened, unused and sealed in their original packaging; once a fragrance has been opened, it can no longer be returned. Write to Client Care at support@muskdelumiere.com with your order number to begin, or read the full Returns and Exchanges policy. For anything else, Contact & Assistance is the fastest way to reach the House.
Shipping and Returns
Parsippany, New Jersey. Each batch coded bottle ships in fitted, shock absorbing packaging; atomizers are collar locked and caps secured. Climate and weather holds are used when needed to protect product integrity.
Orders are ordinarily processed within 1 to 3 business days. During launches, promotions, or holidays, processing may take up to 5 business days. Orders placed after 12:00 p.m. Eastern Time begin processing on the next business day. A tracking link is issued at carrier handoff and updates through delivery. See our shipping policy for full terms.
Delivery typically takes 3 to 5 business days in total, including processing and transit. If checkout or Shop Promise displays a delivery date for your order, that date takes precedence over this general estimate. We ship by ground service only and do not offer expedited, overnight, or air delivery. See our shipping policy.
No. We currently ship only within the 48 contiguous United States and the District of Columbia. We do not ship internationally or to Alaska, Hawaii, U.S. territories, or military addresses. See our shipping policy for destination restrictions.
Submit changes immediately with your order number. Edits are not guaranteed once processing begins or once the carrier has possession.
Returns and exchanges are complimentary within 30 days of delivery. The item must be unopened, unused and in its original packaging with the seal intact. Once a fragrance has been opened, it can no longer be returned or exchanged, for reasons of hygiene and safety. This is why every full size bottle travels with a complimentary 2.5 ml sample, so the bottle can stay sealed until you are certain.
To begin, write to Client Care at support@muskdelumiere.com with your order number. A prepaid ground label follows within one business day, and the refund is issued to your original method of payment within 10 business days of the return reaching the house. Orders that arrive damaged or incorrect are replaced or refunded at no cost; please write within 7 days of delivery with a photograph.
The full terms are in our Returns and Exchanges policy. The version in force on the day an order is placed governs that order.
Care Instructions
Cool, dry, dark place away from direct sunlight and heat sources. Keep bottles upright, tightly closed, and inside their cartons when not in use. Do not freeze or expose to rapid temperature swings.
Spray directly to pulse points (neck, collarbone, wrists, inner elbows). Do not rub after spraying; friction can dull the opening. Apply as desired; additional sprays increase projection and trail.
Yes all purchases come with a complimentary sample.
Same perfumery quality; only diffusion differs. The roll on delivers a precise, close aura; spray creates an even scent cloud across a wider radius.
Absolutely. Some of our fragrances are designed to stay on your clothes and project with the textiles.
Optimal within 36 months unopened; 24 months after first use when stored correctly. Subtle color variation over time is normal with high grade naturals.
Yes. Oil phase integration, ethanol dilution, controlled maceration, chill proofing, and fine filtration are performed prior to QC release.
Safety & Allergy Information
Category
Yes. Skin applied alcohol perfumes are evaluated against the current IFRA Standards for Category 4. Each batch is checked against the latest amendment.
They may contain naturally occurring fragrance allergens such as limonene, linalool, citral, geraniol, and coumarin. Allergen disclosures appear on packaging and/or product pages where required by law.
External use only. Flammable: keep away from heat, sparks, and open flame. Avoid eyes and broken or irritated skin. Discontinue use if irritation occurs. Keep out of reach of children and pets. Do not apply to animals
Safety Data Sheets (SDS) and IFRA conformity summaries are maintained for raw materials and finished formulas. Reasonable documentation requests are honored where appropriate.
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